The Bank offers financing from its working capital and credit facilities received from different financial institutions meant for all sectors of the economy. The financial scheme offered depends on the characteristics and needs of entities.

After identifying the needs and expectations of customers, the following documents are required for assessing the deal:

• “Products and Services Application Form” (To be submitted duly sealed and signed by two authorized signatories from the entity)

•  “Requirements of Legal Documents for state entities and trading companies with full Cuban capital” Form

•  “Financial Requirements” Form

•  “Know Your Customer”  Form (To be submitted duly sealed and signed by two authorized signatories from the entity and certified by the Legal Director or Advisor, and to be updated annually)

• “Due Diligence – Ultimate Beneficial Owner” Form (It is handed to customers whose operations demand the Bank to make payments to a third entity. It is to be submitted duly signed by the person that bears witness of the data reported to the Bank and it is to be updated annually.)

The analysis of any deal demands legal, commercial and risk assessments. The resulting proposal is submitted to the Bank’s credit Committee, collegial body that approves deals to be taken to Board of Directors for final approval.

Once the Board of Directors approves a deal, the Commercial Division is in charge of making official the operation with the signing of the corresponding contract which comprises the rights and obligations of the parties and defines the terms and conditions, guarantees, among other issues.

The terms and conditions, guarantees and setting up of the operation are negotiated between the parties, using as reference the costs established in the Bank’s Tariffs.

Financing is granted for specific ends in accordance with the corporate purpose of the entity, allowing performing timely and viable activities. They are granted at short, medium and long terms in line with its objectives and provided viable, proper and safe guarantees for its total recovery have been submitted.

The most frequent forms of payment are:

• Bank transfer made by the debtor

• Bill of Exchange domiciled on their bank account

• Assignment of collection rights of contracts in favor of customers endorsed by a plica or escrow account

• Debit notes on their bank account

• Trusteeship.

The most common guarantees are:

• Central Financing Capacity (CFC ).

• Debit notes on other institutions accounts.

• Endorsements.

• Bank guarantees.

The financing granted, specially loans and lines of credit, are applied an interest rate that varies depending on repayment periods and the currency financed, as per the relevant provisions.

In case the customer fails to comply with payments, the Bank shall apply the default interest rates agreed in the contract signed between the parties.